Your received documents are stored securely in the ShieldQ cloud torage service. Access to the documents is only permitted through the ShieldQ portal and that is protected by your username and password. 

When you receive a new document, ShieldQ will send you an email with a link to our secure network where, after logging in, you will be able to view the document. 

Please note, we recommend using a highly secure and complex password for your ShieldQ account. You will also be asked to change the password on a regular basis.

You may want to consider adding additional levels of security such as IP restrictions.